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Get help dealing with the effects of scams

This advice applies to Wales

If you need emotional or financial support because you've been scammed, there are places you can get help.

Getting emotional support

There are organisations that can give you emotional support if you've been scammed.

Victim Support

You can get free, confidential help from Victim Support if you've been affected by a scam.

Their support line is open 24 hours a day, every day of the year.

You can:

The Samaritans

If you're having a hard time and want to talk to someone, you can get in touch with the Samaritans. Their helpline is open 24 hours a day, every day of the year.

You can:

You can also find a branch of the Samaritans near you if you'd like to speak to someone in person.

Age UK

If you're elderly, or concerned about an older person, you can get free, confidential advice about scams from Age UK.

Their advice lines are open from 8am to 7pm, every day of the year.

You can:

You can also find Age UK services in your area if you'd like to talk to someone in person.

Getting financial support

If you've lost money because of a scam, you should check if you can get your money back.

If you can't get your money back and need help with debt, check our advice on how to start dealing with your debts.

Get help from your nearest Citizens Advice if you have an urgent debt problem.

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