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Check post collection and delivery times

This advice applies to Wales

Royal Mail will deliver and collect your post every working day, and on Saturdays.

You won’t get post on bank holidays. 

Coronavirus - if you’re waiting for post

Royal Mail will still deliver your post, but they might take longer than usual because of coronavirus.

On Saturdays Royal Mail will only deliver parcels, and not letters. They plan to restart delivering letters on Saturdays from 13 June 2020.

If you have to collect post from a customer service point

Check the opening hours on the Royal Mail website before you collect your post.

When you'll get your post

Your post should be delivered by 3pm if you live in a town or city, or 4pm if you live in a rural area.

When your post will be collected 

Your local post box collection time depends on where you live. Royal Mail gives broad collection times, so you won’t be able to find out exactly when post will be collected.

The best way to find the most up to date collection times is to check the information on your nearest post box - it’ll tell you when the final collection is.

Post box collection times (Monday to Friday)

Your location Post box collection times
City or town 9am to 6:30pm
Areas with lots of businesses - known as commercial 9am to 7:30pm
Very rural areas - for example, where there aren't many people 9am to 4pm
Rest of the UK 9am to 5:30pm

You can also call Royal Mail to find out the collection times near you. Saturday collection times are 7am to 1.30pm for all locations.

Royal Mail
Telephone: 03457 740 740
Monday to Friday, 8am to 6pm
Saturday, 8am to 1pm
Sunday, 9am to 2pm

Calls to this number cost up to 9p a minute from a landline, and between 3p and 45p a minute from a mobile.

Collections from Post Offices

The last collection is often when the Post Office closes - this is usually 5pm Monday to Friday, and midday on Saturdays. You can contact your nearest Post Office to check what time they close and if there are any other collections during the day.

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