Check post collection and delivery times
Royal Mail will deliver and collect your post every working day, and on Saturdays.
You won’t get post on bank holidays.
Coronavirus - if you’re waiting for post
Royal Mail will still deliver your post, but they might take longer than usual because of coronavirus.
On Saturdays Royal Mail will only deliver parcels, and not letters. They plan to restart delivering letters on Saturdays from 13 June 2020.
If you have to collect post from a customer service point
Check the opening hours on the Royal Mail website before you collect your post.
When you'll get your post
Your post should be delivered by 3pm if you live in a town or city, or 4pm if you live in a rural area.
When your post will be collected
Your local post box collection time depends on where you live. Royal Mail gives broad collection times, so you won’t be able to find out exactly when post will be collected.
The best way to find the most up to date collection times is to check the information on your nearest post box - it’ll tell you when the final collection is.
Post box collection times (Monday to Friday)
|Your location||Post box collection times|
|City or town||9am to 6:30pm|
|Areas with lots of businesses - known as commercial||9am to 7:30pm|
|Very rural areas - for example, where there aren't many people||9am to 4pm|
|Rest of the UK||9am to 5:30pm|
You can also call Royal Mail to find out the collection times near you. Saturday collection times are 7am to 1.30pm for all locations.
Telephone: 03457 740 740
Monday to Friday, 8am to 6pm
Saturday, 8am to 1pm
Sunday, 9am to 2pm
Calls to this number cost up to 9p a minute from a landline, and between 3p and 45p a minute from a mobile.
Collections from Post Offices
The last collection is often when the Post Office closes - this is usually 5pm Monday to Friday, and midday on Saturdays. You can contact your nearest Post Office to check what time they close and if there are any other collections during the day.