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Generalist Adviser

Position: Generalist Adviser

Location: Swansea Neath Port Talbot

Closing date: 25 August 2022

Role details

Job title: Generalist Adviser

Location: Swansea Neath Port Talbot

Salary: £21,695 - £22,571

Salary pro rata: Yes

Hours per week: 30-37

Type of contract: Maternity cover

End date of contract: Sep 30, 2023

Closing date for applications: Aug 25, 2022

Closing time: 11:59 PM

Interview date: Aug 30, 2022

Link to job pack for application and for more information: https://citizensadvicesnpt.org.uk/join-the-team/paid-roles/

We are looking for someone with excellent communication, interpersonal and organisational skills, to cover maternity leave for a period of 12 months. We need a confident, motivated individual with lots of initiative, who can work particularly well independently as well as part of a team.

We are seeking candidates who are adaptable and responsive to change, who can work to tight deadlines - with a strong commitment to working as part of a dynamic and multi-skilled team within a busy local office.

You will be:

  •  Working as part of a team of Advisers, contributing to the development of the service, ensuring that the LCA provides the best possible service to presenting clients.
  • Advising and supporting clients seeking advice on benefit or debt problems. In particular, gathering information and assisting the client to ensure that the best possible outcome is achieved.
  • Keeping up to date with relevant developments in the information area to ensure that the client receives the most up to date support and advice.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.