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Consumer advice trends 2020 to 2021

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends

Q1 2020-21

April 2020

May 2020

Q2 2020-21

 

Q3 2020-21

 

Q4 2020-21

 

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.


This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.