Skip to navigation Skip to content Skip to footer

Advice trends 2020 to 2021

Advice trends is aimed at national government departments, regional agencies; third sector organisations concerned with advice or social policy, and social policy researchers.

Advice Trends is a monthly interactive data tool which reports on the issues local Citizens Advice offices have helped clients with over the last 24 months.

Q1 2020-21

April 2020

May 2020

 June 2020

Q2 2020-21

July 2020

Q3 2020-21


Q4 2020-21


This includes:

  • timelines of issues.
  • comparisons with prior periods.
  • profiles of clients.
  • clusters of problems.

Graph of issues

The data can be broken down by Wales and 9 regions in England. It also includes trends and top pages view from our website.

People helped by Citizens Advice