Network companies must put forward plans to make sure energy system is ready for the future, says Citizens Advice
Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem's latest announcement on the RIIO-ED2 electricity distribution network price control.
Alistair Cromwell, Acting Chief Executive of Citizens Advice, said:
“Under the previous price control energy networks were able to make billions of pounds in excess profits. Today’s announcement marks further progress by Ofgem in fixing the mistakes of the past.
“New technologies like electric vehicles, heat pumps and smart appliances in our homes are going to become increasingly commonplace in the years ahead.
“The onus is now on network companies to put forward plans, based on high quality consumer and stakeholder engagement, to make sure the system will be ready for the increasingly complex way we’ll use electricity in the future. Networks must deliver good value, as well as provide additional support for people who particularly need it.”
Citizens Advice previously established five principles which it believes need to be met if the RIIO-2 price controls are to deliver for consumers.
Citizens Advice research (Missing Billions - July 2017) showed that energy network companies were able to overcharge energy customers by £7.5bn during the current RIIO-1 price controls.
Notes to editors
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