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Our impact in Wales

Each year, local Citizens Advice in Wales help thousands of people find a way forward. We do this by providing advice, education and support, and influencing policies and practices that affect our clients.

2019/2020 impact report:

The difference we make in Wales 2019/20 [ 5.8 mb]

Y gwahaniaeth rydym ni'n ei wneud yng Nghymru 2019/20 [ 5.9 mb]

Previous impact reports:

The impact of local Citizens Advice in Wales 2017/18 [ 2.4 mb]

Effaith Cyngor ar Bopeth lleol yng Nghymru 2017-18 [ 3.4 mb]

Welsh impact video:

Our impact in Wales

Yr effaith rydyn ni'n ei chael yng Nghymru