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Event tickets

Find out about buying event tickets and how to make sure a ticketing site is genuine.

Buying event tickets safely online

Find out what to look out for when buying tickets to an event online.

Complaining about an event

Find out when you can complain if an event wasn't what you expected or were refused admission.

Getting a refund on an event ticket

Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund.

Illegal ticketing websites

Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website.