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Food Bank Adviser

Position: Food Bank Adviser

Location: Bexley Borough

Closing date: 30 September 2022

Role details

Job title: Food Bank Adviser
Location: Bexley Borough
Salary: £28,000
Salary pro rata: No
London allowance: No

Hours per week: 36
Type of contract: Fixed term
End date of contract : Sep 01, 2023

Closing date for applications: Sept 30, 2022
Closing time: 9:30 AM

Please email for more information:   tbadmin@bexleycab.org.uk

This is a new role which has been created with Trussel Trust and is aimed at supporting some of the most vulnerable people in our society.

The Food Bank Adviser will deliver a free, impartial and confidential advice service within the food banks across Bexley Borough area, working with clients to resolve the issues which may lead them to needing to make use of the food bank services.

Role responsibilities:

  • We are looking for a well organised fully experienced Money/Generalist Adviser to join our service
  • To provide face to face advice at local food banks to food bank users, including income maximisation, benefits advice, assisting with claims, challenging decisions, debt advice
  • To provide advice to clients via telephone, webchat and email.
  • To maintain records of the project work and report on the work to funders, senior management, partners and colleagues
  • To keep up to date with trends and changes in social security policy.
  • To take on any other reasonable tasks which contribute to achievement of the job purpose and aims
  • Citizens Advice Bexley provides free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
  • Our advice helps people resolve their legal, money, debt, benefit, employment, housing, consumer, discrimination and other issues.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.