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Debt Caseworker

Position: Debt Caseworker

Location: Bath & North East Somerset

Closing date: 21 August 2022

Role details

Job title: Debt Caseworker
Location: Bath & North East Somerset
Salary: £22,891 – £25, 015 (depending on experience)
Salary pro rata: Yes
London allowance: No

Hours per week: 22.5
Type of contract: Fixed term
Closing date for applications: Aug 21, 2022
Interview date: Aug 28, 2022

Link to job pack for application:

The role:

We are seeking a Debt Caseworker who is motivated and organised.
You will work as part of our dynamic and growing specialist debt team, providing debt advice and support. The focus will be on maximising the income of clients and their families and reducing their outgoings where possible.

This year, the team has a target of providing a combined financial outcome for clients of £1,000,000.

Clients either contact us directly, via phone or through our drop-in service or are referred to us by partner organisations. Our partners include Macmillan, Dorothy House, MS Society and Bath Mind, but referrals may come from various social service providers.
Some home working is an option with this role along with working at the Citizens Advice (CA) Bath&NES head office.

The selection process:
Please visit our website for more information. Completed applications can be sent to:

Your employment history will be reviewed, but your application will be marked against the person specification so please ensure you provide examples of how you meet each point.

You must be entitled to work in the UK and appointments will be made subject to references. Successful candidates will be subject to an enhanced DBS check.

We value diversity and promote equality and would welcome suitably qualified people with disabilities and minority ethnic applicants as these groups are under-represented in our workforce.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.