About the Citizens Advice service.
Advice on tips on preparing for and making phone calls to organisations or businesses. Good preparation ahead of the call will help you get the best outcome.
How to get free, confidential, impartial and independent advice from over 250 locations. Details of how to get advice in person, over the phone, by email and access services for the deaf. Includes information on specialist topics - NHS complaints, EU citizens needing support applying for Settled Status, energy and post problems, kinship care, pensions and the Armed Services.
Find a bureau near you by entering a postcode or the name or a town/city.
Information and paperwork that you should take with you when you visit a Citizens Advice Bureau (CAB) to help the adviser deal with your case more efficiently.
More information about the work of Citizens Advice Scotland
Information about this site including details of the cookies we use, how we respect your privacy, copyright and accessibility.
Comment about Adviceline or make a formal complaint about our services.