Get help if you're being evicted
You can only be evicted if your landlord has followed the proper steps. They must:
- give you a valid section 21 or section 8 notice
- get a possession order from court if you haven't left by the date on the section 21 or section 8 notice
- ask the court for a warrant of possession if you haven't left by the date on the possession order
- get an eviction warrant from the court - this means bailiffs can make you leave your home
If your section 21 or section 8 notice isn't valid, you might be able to challenge the eviction and stay in your home.
Coronavirus - if your landlord goes to court to evict you
Your landlord has to follow coronavirus guidelines and rules if they want to evict you – check if your landlord has followed the rules.
You should talk to an adviser as soon as possible if:
- you get letters or paperwork from the court
bailiffs try to evict you
If your landlord started court action against you before 3 August 2020, they have to send you a letter before they can continue with their court claim. This letter is called a ‘reactivation notice’ – you can check what to do if you get a reactivation notice.
If your landlord started the claim after 3 August 2020, talk to an adviser.
You might be able to challenge your eviction if your landlord has discriminated against you, for example if they're evicting you:
- because of who you are
- in a way that’s more difficult for you compared with other people
- for a reason that's connected to your disability
- because you complained about discrimination before
If any of these apply to you, you should check if your housing problem is discrimination.
Your local council has to help you to try to keep your home or find a new one if you qualify for homeless help. Check the criteria for getting housing help from the council.
If you have nowhere to stay tonight
Your local council might be able to give you emergency housing straight away, for example, if you've got health problems or you've got children that live with you. Check if you can get emergency housing.
If you can't get emergency housing your local council might be able help you find a hostel or night shelter.
Check if you can get extra money
You might be able to get extra money if you need help finding somewhere to live.
Check if you can get:
- Housing Benefit or Universal Credit - read more information on who can apply
- a loan to help pay for a deposit or help from a local welfare scheme - you’ll need to ask your local council
- a discretionary housing payment (DHP) - you can get a DHP claim form on Shelter's website
Make sure you get your tenancy deposit back
Don’t forget to get your tenancy deposit back from your landlord after you move out. Read more about getting your tenancy deposit back.
Contact your nearest Citizens Advice if you need help with the cost of finding somewhere to live.
Help from charities for people facing homelessness
Some charities offer grants and funds to help people facing homelessness.
You can use the Turn2us grants search tool to find out if your client can get any help.
Get help from social services
If your council can’t find you a home, you might be able to get help with a deposit for somewhere to live from your council’s social services department.