Response to Ofgem's call for evidence on supplier objections
10 Mehefin 2016
Our response to Ofgem's Call for Evidence on Supplier Objections.
10 Mehefin 2016
Our response to Ofgem's Call for Evidence on Supplier Objections.
9 Mehefin 2016
Our response to Ofgem’s final design of the stakeholder satisfaction output incentive.
27 Mai 2016
Response to a DECC consultation on exempting heavy industry from some energy policy costs
26 Mai 2016
Citizens Advice supports the rollout of smart meters to small and medium enterprises (SMEs) and micro-businesses.
3 Mai 2016
Citizens Advice response to the consultation from the Department of Energy and Climate Change into changes to the Renewable Heat Incentive (RHI).
10 Mai 2016
Our response outlines how the successful WHD scheme could be enhanced by greater use of data matching and a move to include all energy suppliers.
19 Ebrill 2016
CMA issued further proposals looking at the prepayment energy market and this is Citizens Advice's response.
19 Ebrill 2016
Citizens Advice responded to the aspects of the National Infrastructure Commission's consultation that focused of electricity infrastructure.
18 Ebrill 2016
Citizens Advice and Citizens Advice Scotland (Citizens Advice Service) are pleased that Ofgem recognises a continued role for prescription as, in some cases, it may be the best way of delivering the right consumer outcomes. Ofgem identifies three criteria for situations where prescription would still be required: specific minimum standards below which suppliers’ outputs should not fall, prohibition of a specific detrimental practice and where standardisation across the market is essential. We agree with each of these criteria.
18 Ebrill 2016
We broadly recognise the CMA’s diagnosis of problems in the market and can provide either qualified or unqualified support for the majority of the remedies it proposes - though we have concerns that a minority of proposals may require significant further work, or could have unintended consequences.
6 Ebrill 2016
We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17
1 Ebrill 2016
Citizens Advice responds to DECC's Consultation on Capacity Market Reforms.
1 Ebrill 2016
Citizens Advice response to Ofgem on suppliers meter inspection responsibilities during the smart meter roll out.
1 Ebrill 2016
We recommend that Ofgem run mid-period reviews for network price controls
1 Ebrill 2016
We recommend that Ofgem disallow the DCC's request for increased risk-related revenues
31 Mawrth 2016
Citizens Advice response to consultation on the operation of aspects of the Low Carbon Networks Fund
31 Mawrth 2016
Response to European Commision proposals on energy efficiency directive from 2020
31 Mawrth 2016
Citizens Advice comments on Ofgem's annual consultation on approach to regulation
31 Mawrth 2016
This response was prepared by Citizens Advice. We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17. We have reviewed the draft plan and are supportive of the activities set out.
31 Mawrth 2016
Response to final proposals for changes to Priority Services Register - energy companies obligations toward potentially vulnerable consumers