Response to Ofgem's call for evidence on supplier objections
10 Mehefin 2016
Our response to Ofgem's Call for Evidence on Supplier Objections.
Energy consultation responses
Response to Ofgem’s Stakeholder Satisfaction Output Consultation
9 Mehefin 2016
Our response to Ofgem’s final design of the stakeholder satisfaction output incentive.
Response to DECC consultation on exempting energy intensive industries from the costs of the Renewable Obligation and Feed-in Tariffs
27 Mai 2016
Response to a DECC consultation on exempting heavy industry from some energy policy costs
Consultation on-domestic smart metering: the DCC opt-out
26 Mai 2016
Citizens Advice supports the rollout of smart meters to small and medium enterprises (SMEs) and micro-businesses.
The Renewable Heat Incentive, Citizens Advice response
3 Mai 2016
Citizens Advice response to the consultation from the Department of Energy and Climate Change into changes to the Renewable Heat Incentive (RHI).
Response to DECC’s Warm Home Discount 2016/17 Consultation
10 Mai 2016
Our response outlines how the successful WHD scheme could be enhanced by greater use of data matching and a move to include all energy suppliers.
CMA - supplemental notice of provisional findings on prepay market
19 Ebrill 2016
CMA issued further proposals looking at the prepayment energy market and this is Citizens Advice's response.
Response to National Infrastructure Commission
19 Ebrill 2016
Citizens Advice responded to the aspects of the National Infrastructure Commission's consultation that focused of electricity infrastructure.
future retail regulation
18 Ebrill 2016
Citizens Advice and Citizens Advice Scotland (Citizens Advice Service) are pleased that Ofgem recognises a continued role for prescription as, in some cases, it may be the best way of delivering the right consumer outcomes. Ofgem identifies three criteria for situations where prescription would still be required: specific minimum standards below which suppliers’ outputs should not fall, prohibition of a specific detrimental practice and where standardisation across the market is essential. We agree with each of these criteria.
Response to the CMA’s provisional decision on remedies
18 Ebrill 2016
We broadly recognise the CMA’s diagnosis of problems in the market and can provide either qualified or unqualified support for the majority of the remedies it proposes - though we have concerns that a minority of proposals may require significant further work, or could have unintended consequences.
Citizens Advice response to European Commission consultation
6 Ebrill 2016
We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17
Consultation on Reforms to the Capacity Market
1 Ebrill 2016
Citizens Advice responds to DECC's Consultation on Capacity Market Reforms.
Response to Ofgem’s final proposals on reforming suppliers’ meter inspection obligations
1 Ebrill 2016
Citizens Advice response to Ofgem on suppliers meter inspection responsibilities during the smart meter roll out.
Response to consultation on a potential RIIO-T1 and GD1 mid-period review
1 Ebrill 2016
We recommend that Ofgem run mid-period reviews for network price controls
Citizens Advice response to Ofgem’s consultation on DCC price control
1 Ebrill 2016
We recommend that Ofgem disallow the DCC's request for increased risk-related revenues
Reviewing the benefits of the Low Carbon Networks Fund
31 Mawrth 2016
Citizens Advice response to consultation on the operation of aspects of the Low Carbon Networks Fund
Response regarding preparation of a new energy efficiency directive
31 Mawrth 2016
Response to European Commision proposals on energy efficiency directive from 2020
Response to Ofgem Simplification Plan 2016-17
31 Mawrth 2016
Citizens Advice comments on Ofgem's annual consultation on approach to regulation
Citizens Advice response to Ofgem forward work plan 2016-17
31 Mawrth 2016
This response was prepared by Citizens Advice. We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17. We have reviewed the draft plan and are supportive of the activities set out.
Citizens Advice response to Ofgem’s review of the PSR: final proposals
31 Mawrth 2016
Response to final proposals for changes to Priority Services Register - energy companies obligations toward potentially vulnerable consumers