Letter to Ofgem on a potential mid-period review for RIIO-ED1
7 Medi 2017
Citizens Advice sets out its views on a mid-period review for the electricity distribution price control.
Energy consultation responses
Response to consultation on Ofgem’s proposal to revise the Typical Domestic Consumption Values for gas and electricity.
31 Gorffennaf 2017
Citizens Advice supports Ofgem’s decision to update the Typical Domestic Consumption Values (TDCVs) for gas and electricity
Citizens Advice response to Ofgem’s consultation on new Confidence Code requirements
15 Awst 2017
Citizens Advice respond to Ofgem’s consultation on new Code requirements
Response to Ofgem’s statutory consultation on prepayment meters installed under warrant
4 Medi 2017
Citizens Advice welcomes Ofgem’s proposals to help prevent extreme detriment to vulnerable consumers, and limit further escalation of debt.
Citizens Advice response to Ofgem’s statutory consultation on Standards of Conduct for suppliers in the retail market
28 Gorffennaf 2017
We responded positively to Ofgem’s statutory consultation on changes to the Standards of Conduct for energy suppliers treating consumers fairly.
Response to Council of European Energy Regulators (CEER) consultation on flexibility use at distribution level
2 Mehefin 2017
Citizens Advice supports the development of principles to guide EU member states in promoting flexibility use at electricity distribution level but argues that a greater focus on consumer needs is vital.
Response to erroneous transfers working group consultation
26 Mai 2017
We support changes to improve the switching experience by minimising erroneous transfers and to compensating consumers when they occur.
Response to Ofgem’s Targeted Charing Review: a consultation
18 Mai 2017
We welcome and support Ofgem’s proposal to initiate this review. We have argued for some time (and most recently in response to the issue of Embedded benefits) that a holistic review of charging is needed in response to transition to dynamic and distributed energy system of the future.
Response to Ofgem’s open letter to launch a project to protect consumers from back billing
5 Mai 2017
Citizens Advice strongly support Ofgem’s decision to launch a project to examine the regulatory framework governing back billing.
Consultation on CMP264 and CMP265 (embedded benefits) minded to decision
21 Ebrill 2017
Overall, we support Ofgem’s aim to remove the distortion which is currently provided by embedded benefits to sub 100MW generators, and we are pleased that Ofgem has looked to take swift action in the area to protect consumers.
Response to Ofgem’s consultation on Standards of conduct for suppliers in the retail energy market
24 Mawrth 2017
Citizens Advice responds to Ofgem’s consultation on changes to the Standards of Conduct, including the addition of a Vulnerability Principle
Response to Ofgem’s consultation on their Draft Forward Work Plan 2017-18
7 Mawrth 2017
We set out where the Citizens Advice and Ofgem work plans coincide, and how we intend to work together with the regulator over the next year.
Responses to Ofgem’s statutory consultation ‘‘enabling consumers to make informed choices"
6 Mawrth 2017
We generally support Ofgem’s proposed new principles related to sales and marketing.
Response to Ofgem consultation on networks’ Complaints Handling Regulations
13 Chwefror 2017
We outline our reasoning for supporting Ofgem’s suggested change to regulation, whilst raising concerns about the accessibility and quality of networks’ complaints handling procedures.
Citizens Advice Response to BEIS’ Call for evidence on implementing MiData in the energy Sector
10 Chwefror 2017
Citizens Advice responds to BEIS’ consultation on implementing MiData in the energy sector
Response to Ofgem consultation on Industry Codes Governance
3 Chwefror 2017
Citizens Advice responds to Ofgem consultation on changes to Industry Codes governance as a result of the CMA enquiry.
Response to Ofgem/BEIS call for evidence on a smart, flexible energy system
16 Ionawr 2017
Citizens Advice responds to the BEIS/Ofgem call for evidence outlining principles and values that should guide transition to smart, flexible energy system
Response to Ofgem consultation on mandatory half-hourly settlement: aims and timetable for reform
13 Ionawr 2017
We support the approach outlined in the consultation. But we are concerned about the amount of change occurring in the industry at the same time, and potential impact on the data privacy framework for smart meter consumers.
Response to the Hendry Review of Tidal Lagoons
12 Ionawr 2017
Citizens Advice submission on the costs and benefits of tidal power to the Hendry Review of tidal lagoons
Citizens Advice Response to BEIS Consultation on the Early Rollout Obligation
20 Rhagfyr 2016
Our response to the Department for Business, Energy and Industrial Strategy consultation on removing the early rollout obligation for SMETS2 smart meters.