Changes to electricity System Operator (SO) incentives
19 Medi 2016
Citizens Advice responds to proposed changes to National Grid's incentives in it's role as electricity system operator.
Energy consultation responses
Ofgem’s open letter on embedded benefits
30 Medi 2016
Citizens Advice’s response to call for evidence on the effect of embedded benefits.
‘Monitoring trends in suppliers’ expected costs’
19 Medi 2016
Citizens Advice responds to Ofgem's consultation on a new way of reporting energy suppliers' costs.
Citizens Advice responds to the Heat Networks Investment Project
8 Awst 2016
Citizens Advice response Government consultation on funding to support the building of new heat networks.
Citizens Advice Response to BEIS’ Consultation on the Smart Energy Code and Licence Amendments
1 Medi 2016
Citizens Advice responds to proposed changes to the Smart Energy Code (SEC)
Citizens Advice Response to the DCC’s Consultation on proposed changes to the DCC Plan for Release 1.3
5 Awst 2016
Citizens Advice responds to the DCC’s latest request for changes to the Go Live timeline, noting significant impacts this has on the feasibility of the 2020 end-date for the smart meter rollout.
Response in dealing with supplier insolvency and its consequences for consumers
29 Gorffennaf 2016
We are supportive of Ofgem’s proposals to improve consumer protections if an energy supplier goes bust, and suggest areas where they could be enhanced.
Response to Ofgem's call for evidence on supplier objections
10 Mehefin 2016
Our response to Ofgem's Call for Evidence on Supplier Objections.
Response to Ofgem’s Stakeholder Satisfaction Output Consultation
9 Mehefin 2016
Our response to Ofgem’s final design of the stakeholder satisfaction output incentive.
Response to DECC consultation on exempting energy intensive industries from the costs of the Renewable Obligation and Feed-in Tariffs
27 Mai 2016
Response to a DECC consultation on exempting heavy industry from some energy policy costs
Consultation on-domestic smart metering: the DCC opt-out
26 Mai 2016
Citizens Advice supports the rollout of smart meters to small and medium enterprises (SMEs) and micro-businesses.
The Renewable Heat Incentive, Citizens Advice response
3 Mai 2016
Citizens Advice response to the consultation from the Department of Energy and Climate Change into changes to the Renewable Heat Incentive (RHI).
Response to DECC’s Warm Home Discount 2016/17 Consultation
10 Mai 2016
Our response outlines how the successful WHD scheme could be enhanced by greater use of data matching and a move to include all energy suppliers.
CMA - supplemental notice of provisional findings on prepay market
19 Ebrill 2016
CMA issued further proposals looking at the prepayment energy market and this is Citizens Advice's response.
Response to National Infrastructure Commission
19 Ebrill 2016
Citizens Advice responded to the aspects of the National Infrastructure Commission's consultation that focused of electricity infrastructure.
future retail regulation
18 Ebrill 2016
Citizens Advice and Citizens Advice Scotland (Citizens Advice Service) are pleased that Ofgem recognises a continued role for prescription as, in some cases, it may be the best way of delivering the right consumer outcomes. Ofgem identifies three criteria for situations where prescription would still be required: specific minimum standards below which suppliers’ outputs should not fall, prohibition of a specific detrimental practice and where standardisation across the market is essential. We agree with each of these criteria.
Response to the CMA’s provisional decision on remedies
18 Ebrill 2016
We broadly recognise the CMA’s diagnosis of problems in the market and can provide either qualified or unqualified support for the majority of the remedies it proposes - though we have concerns that a minority of proposals may require significant further work, or could have unintended consequences.
Citizens Advice response to European Commission consultation
6 Ebrill 2016
We welcome the opportunity to comment on Ofgem’s draft forward work plan 2016/17
Consultation on Reforms to the Capacity Market
1 Ebrill 2016
Citizens Advice responds to DECC's Consultation on Capacity Market Reforms.
Response to Ofgem’s final proposals on reforming suppliers’ meter inspection obligations
1 Ebrill 2016
Citizens Advice response to Ofgem on suppliers meter inspection responsibilities during the smart meter roll out.