25 Ionawr 2019
Citizens Advice welcomes the government's intent to bring in a framework to ensure sustained investment and consumer protections to heat networks.
14 Ionawr 2019
As the country seeks to meet its emissions targets, this brings with it new challenges relating to balancing the system. We welcome the opportunity to respond to the Government and Ofgem’s update.
11 Ionawr 2019
Citizens Advice agrees in principal with Octopus Energy’s claim for Iresa supplier of last resort payment, but believe Ofgem needs to tighten rules for credit balances.
9 Ionawr 2019
This submission was prepared by Citizens Advice. Citizens Advice has the statutory responsibility to represent the interests of energy consumers in Great Britain.
2 Ionawr 2019
We set out evidence from across the Citizens Advice service on the prevalence and consumer impact of self-disconnection and self-rationing
2 Ionawr 2019
We support the introduction of the first phase of new Standards, and will work with Ofgem as it develops the second phase. We continue to argue that micro-business customers should be protected by the new Standards.
19 Tachwedd 2018
The proposed governance for the Retail Energy Code should ensure that changes can be made efficiently, and that market participants are held to account for their performance.
22 Hydref 2018
Energy Performance Certificates can play a key role in improving the energy efficiency of homes, but more needs to be done to show they are reliable enough and to give consumers control of data.
18 Hydref 2018
We support the proposals, which should lead to better consumer outcomes. To ensure this is achieved Ofgem must now consider how it will monitor and enforce these rules.
17 Hydref 2018
This is our response to Ofgem’s statutory consultation on the final design of its cap on default household energy tariffs.
4 Hydref 2018
Building a low carbon future as essential. We welcome the strategy set out by Welsh Government and advocate for the needs of energy consumers to be considered too.
1 Hydref 2018
This is our response to a call for evidence that BEIS issued on how the electricity capacity market that is used to keep the lights on should evolve.
13 Medi 2018
Citizens Advice calls for an extension of the export tariff under the Feed-in Tariff scheme offered at a discount to the wholesale price of electricity.
18 Medi 2018
We have responded to Ofgem’s consultation on network access and forward-looking charge arrangements.
27 Medi 2018
Citizens Advice responds to the consultation from the ENA’s Open Networks project about what future energy system coordination could look like.
12 Medi 2018
We respond to Ofgem’s position on the RIIO-T1 reopener.
17 Medi 2018
We responded to Ofgem’s consultation on the extent to which half-hourly electricity consumption data should be used in the future for settlement and forecasting.
7 Medi 2018
This is our response to a consultation that BEIS issued on whether it should widen an exemption that electricity intensive industries receive from the costs of supporting low carbon generation.
6 Medi 2018
Our response to the CUSC Workgroup consultation: CMP285 CUSC Governance Reform - Levelling the Playing Field
30 Awst 2018
Citizens Advice calls for an extension of the export tariff under the Feed-in Tariff scheme offered at a discount to the wholesale price of electricity.
