29 Medi 2020
Citizens Advice reacts to the Competition and Market Authority’s (CMA’s) initial findings on the water industry’s appeal against the latest price control.
28 Medi 2020
Citizens Advice has issued the following advice to students who may want to leave their accommodation before the end of the rental agreement.
Lacking a fixed address or a safe place to receive mail will worsen Covid hardships, warns Citizens Advice
23 Medi 2020
Citizens Advice has found that seven million people (14% of UK adults) have been unable to receive their post at some point over the last decade.
22 Medi 2020
Nearly two years on from Citizens Advice's super-complaint on the loyalty penalty the charity welcomes strong action from on FCA on insurance pricing
17 Medi 2020
Citizens Advice shares the top five ‘need-to-knows’ for renters in England worried about staying in their home ahead of the end of the eviction ban
14 Medi 2020
This week marks the cut-off point for companies to launch consultations if they want to make 100 or more workers redundant before the furlough scheme ends. Citizens Advice, which is helping someone every two minutes with one-to-one redundancy advice, is urging workers to check their rights are being protected.
11 Medi 2020
Ofgem could save energy consumers a further £1.7 billion during the next set of energy network price controls (RIIO-2), according to new analysis by Citizens Advice.
27 Awst 2020
“We’re concerned that Which? has found mobile phone companies are still penalising customers for their loyalty.
Poor communications, putting customers at risk of losing energy supply, is “unacceptable”, says Citizens Advice
27 Awst 2020
Citizens Advice, in its role as the official consumer watchdog for energy consumers, has responded to Ofgem’s announcement of a £1.73 million fine for British Gas for failing to notify around 270,000 prepayment customers about a change of top-up provider.
26 Awst 2020
Dame Gillian Guy, Chief Executive of Citizens Advice for England and Wales, has announced she is standing down after 10 years in the role. She will take up a new position as the Independent Assessor for the Financial Ombudsman Service at the end of October.
21 Awst 2020
Citizens Advice has welcomed the extension to the ban on new eviction proceedings until 20 September.
As 6 million fall behind on coronavirus bills, Citizens Advice outlines the top five bailiff and eviction need-to-knows
21 Awst 2020
This Sunday (23 August), the temporary ban on eviction for renters and the ban on face-to-face collection of debts come to an end. Experts from Citizens Advice’s debt and housing teams have answered some frequently asked questions for people likely to be affected by these changes.
Six million fall behind on bills because of coronavirus, with carers, shielders and key workers hardest hit
20 Awst 2020
One in 9 people, the equivalent of 6 million people across the UK, have reported falling behind on household bills because of coronavirus according to new research from Citizens Advice.
Parents, carers and disabled people at least twice as likely to face redundancy, warns Citizens Advice
5 Awst 2020
‘This could be the tip of the iceberg’ - advisers training up for wave of redundancies Gillian Guy: ‘As tough as these times are, they cannot be used as an excuse to break the rules’
30 Gorffennaf 2020
Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem's latest announcement on the RIIO-ED2 electricity distribution network price control.ens advice
29 Gorffennaf 2020
Citizens Advice, in its roles as the official consumer watchdog for domestic and microbusiness energy consumers, has responded to Ofgem’s announcement of proposals for new protections for microbusinesses.
28 Gorffennaf 2020