Citizens Advice policy researchers
Meet our policy research teams and find out what they're currently working on.
Consumer and Public Services
The team's work includes research and policy development on consumer policy and public service reform.
Energy
The team's work includes promoting and protecting the interests of domestic and small non-domestic consumers.
Families, Welfare and Work
The team's work includes the welfare state, benefits, employment issues and housing problems.
Post and Telecoms
The team's work includes promoting and protecting the interests of post and post office consumers.
Director of Advice and Advocacy
Our director leads an agenda of policy research on issues from consumer market failures to welfare and public service reform.