Rough trade? Balancing the winners and losers in energy policy
We all want the same things from energy suppliers: good quality, value for money services that meet our needs. But energy markets and policies don’t serve everyone well, resulting in better outcomes for some than others.
This is a problem if some people are left behind - particularly if their circumstances mean they’re vulnerable to harm.
This paper explores the key characteristics that result in some consumers getting a better deal than others, and whether policy reforms could deliver better outcomes.