Citizens Advice response to Ofgem’s implementation of the CMA’s Whole of Market recommendation
30 May 2018
Citizens Advice believes it is critical for Ofgem to explore how best to regulate the activities of third party intermediaries (TPIs).
30 May 2018
Citizens Advice believes it is critical for Ofgem to explore how best to regulate the activities of third party intermediaries (TPIs).
29 May 2018
This is our response to the BEIS consultation on whether specific SMETS1 cohorts should be enrolled into the DCC
24 May 2018
We have responded to the code administrator consultation for CMP275. We believe the baseline should be maintained, i.e. no changes should be made to CUSC as a result of this proposed modification.
29 May 2018
This is our response to the BEIS consultation to maximise interoperability for SMETS1 meters, specifically whether they should be enrolled into the national communications infrastructure, the DCC.
03 May 2018
We have responded to Ofgem’s consultation on the NOMs methodology for RIIO-1 in which we broadly agree with Ofgem’s proposals.
25 May 2018
This is our response to Ofgem’s statutory consultation on how data matching should be used to identify which vulnerable consumers are eligible to receive a safeguard energy tariff.
03 May 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the fourth of them.
02 May 2018
Citizens Advice response to Ofgem’s initial proposals for the development of the RIIO-2 price control framework.
30 April 2018
We agree with the approach of the Warm Home Discount 18/19 Scheme but think the time has come to revisit exempting some small suppliers from supporting it.
30 April 2018
Citizens Advice shares views on plans for electricity network operators to manage electric vehicle charging.
13 April 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the second of them.
26 April 2018
If delivered well and cost-effectively, the provision of SMETS1 services by the DCC could have net benefits for consumers.
13 April 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the third of them.
30 March 2018
Citizens Advice response to Welsh Government call for evidence on Locally Owned Renewables
26 March 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the first of them.
14 March 2018
Citizens Advice's response to CMA on SSE npower merger.
14 March 2018
Citizens Advice welcomes the government’s renewed focus on home energy efficiency policy. To be effective, policies need to reflect consumer behaviour and needs.
12 March 2018
Citizens Advice supports the introduction of a price cap on all default tariffs.
07 March 2018
Our response to National Grid’s consultation on the Electricity System Operator (ESO) Forward Plan from April 2018.
05 March 2018
We welcome this review customer communications. The current rules are not as effective as they need to be at informing and engaging consumers, and they don’t allow sufficient innovation.