Flexible and responsive energy retail markets
16 September 2019
Citizens Advice responds to the joint BEIS/Ofgem review into ensuring protections are in place for consumers in the future energy retail market.
16 September 2019
Citizens Advice responds to the joint BEIS/Ofgem review into ensuring protections are in place for consumers in the future energy retail market.
26 September 2019
Citizens Advice remain strongly supportive of the planned approach to the development of the new REC and its role in facilitating faster, more reliable switching.
11 September 2019
Our response to ENA’s consultation on Application Interactivity and Connection Queue Management
30 August 2019
Our response to SPEN’s USEF consultation on the Fusion project
30 August 2019
Citizens Advice wrote to Ofgem regarding their recent decision document on supplier access to consumer smart meter data for settlement and forecasting purposes. We support the decision not to mandate collection of half-hourly smart meter data but are concerned by the ‘minded-to’ position of removing existing consumer opt-outs that currently allow consumers to opt-out beyond giving a meter read every day.
30 August 2019
Our response to BEIS Hydro Benefit Replacement Scheme and Common Tariff Obligation consultation
23 August 2019
We share our thoughts on how the new operating model for settlement can be future-proof and other future changes in settlement and metering.
23 August 2019
Citizens Advice supports Ofgem’s proposed changes to SMICOP to increase transparency of consumer survey responses. Our response covers important considerations around the procedure and context of publication.
21 August 2019
Citizens Advice response to the ENA Open Networks Flexibility consultation
21 August 2019
Citizens Advice supports the specific targeting of microbusinesses in the smart meter roll-out. Here’s our letter in support of Smart Energy GB’s microbusiness consultation.
06 August 2019
We support the making Trustmark a requirement of the ECO scheme. Extra work is needed to guarantee this delivers it’s planned benefits.
15 August 2019
Our response to Ofgem's consultation on its draft Consumer Vulnerability Strategy 2025
25 July 2019
Citizens Advice broadly agrees to , but believe Ofgem’s minded-to decision to award Together Energy the Last Resort Supplier Payment. However, we believe Ofgem needs to take more urgent action in limited the costs from credit balances when suppliers fail.
11 July 2019
Our response to Ofgem’s consultation on SHEPD’s proposals to contribute to transmission costs for Shetland, Western Isles and Orkney projects.
09 July 2019
Ofgem consulted on its approach to assessing whether there is effective competition for domestic energy consumers, in order to help it to assess whether the energy price cap is still needed. This is our response
28 June 2019
Citizens Advice advocate for further protections for microbusinesses. Here’s our response to Ofgem’s strategic review of the microbusiness retail market.
28 June 2019
Citizens Advice response to the statutory consultation on proposed modifications to the Electricity Distribution Licence related to (a) licence applications from affiliates of existing distribution licensees and (b) competitive deployment of storage.
27 June 2019
Our response to Ofgem’s consultation on the RIIO-ED1 Innovation Roll-out Mechanism window 2
24 June 2019
We respond to Ofgem’s informal consultation on the RIIO-ED1 price control reopeners
04 June 2019
Letter to Mary Starks about Ofgem's forthcoming vulnerability strategy