Citizens Advice response to Ofgem’s implementation of the CMA’s Whole of Market recommendation
30 May 2018
Citizens Advice believes it is critical for Ofgem to explore how best to regulate the activities of third party intermediaries (TPIs).
Energy consultation responses
Citizens Advice response to the Enrolment of SMETS1 meter cohorts with the DCC consultation
29 May 2018
This is our response to the BEIS consultation on whether specific SMETS1 cohorts should be enrolled into the DCC
Citizens Advice response to CMP275 Code Administrator Consultation
24 May 2018
We have responded to the code administrator consultation for CMP275. We believe the baseline should be maintained, i.e. no changes should be made to CUSC as a result of this proposed modification.
Citizens Advice Response to consultation on maximising interoperability for SMETS1 meters
29 May 2018
This is our response to the BEIS consultation to maximise interoperability for SMETS1 meters, specifically whether they should be enrolled into the national communications infrastructure, the DCC.
Citizens Advice response to Ofgem RIIO-1 NOMs Methodology Consultation
03 May 2018
We have responded to Ofgem’s consultation on the NOMs methodology for RIIO-1 in which we broadly agree with Ofgem’s proposals.
Response to Ofgem’s statutory consultation on extending data matching to facilitate a price cap for vulnerable customers
25 May 2018
This is our response to Ofgem’s statutory consultation on how data matching should be used to identify which vulnerable consumers are eligible to receive a safeguard energy tariff.
Letter to Ofgem regarding its fourth working paper on the design of the forthcoming energy price cap
03 May 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the fourth of them.
Citizens Advice RIIO-2 Framework consultation response
02 May 2018
Citizens Advice response to Ofgem’s initial proposals for the development of the RIIO-2 price control framework.
Warm Home Discount Scheme 2018/19
30 April 2018
We agree with the approach of the Warm Home Discount 18/19 Scheme but think the time has come to revisit exempting some small suppliers from supporting it.
Citizens Advice response to the Smart EV Consultation on the Interim Solution for Domestic Managed Electric Vehicle Charging
30 April 2018
Citizens Advice shares views on plans for electricity network operators to manage electric vehicle charging.
Letter to Ofgem regarding its second working paper on the design of the forthcoming energy price cap
13 April 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the second of them.
Citizens Advice response to BEIS’ consultation on SEC changes to enable the provision of SMETS1 services by the DCC
26 April 2018
If delivered well and cost-effectively, the provision of SMETS1 services by the DCC could have net benefits for consumers.
Letter to Ofgem regarding its third working paper on the design of the forthcoming energy price cap
13 April 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the third of them.
Citizens Advice response to Welsh Government call for evidence on Locally Owned Renewables
30 March 2018
Citizens Advice response to Welsh Government call for evidence on Locally Owned Renewables
Letter to Ofgem regarding its first working paper on the design of the forthcoming energy price cap
26 March 2018
Ofgem is publishing a series of working papers consulting on how a new cap on default energy tariffs will be configured. This is our response to the first of them.
Letter to the Competition and Markets Authority on the proposed merger of SSE retail and npower
14 March 2018
Citizens Advice's response to CMA on SSE npower merger.
Citizens Advice response to the BEIS consultation on minimum energy efficiency standards in the private rented sector
14 March 2018
Citizens Advice welcomes the government’s renewed focus on home energy efficiency policy. To be effective, policies need to reflect consumer behaviour and needs.
Written evidence to the Public Bill Committee on the Domestic Gas and Electricity (Tariff Cap) Bill
12 March 2018
Citizens Advice supports the introduction of a price cap on all default tariffs.
Response to the Electricity System Operator (ESO) Forward Plan from April 2018
07 March 2018
Our response to National Grid’s consultation on the Electricity System Operator (ESO) Forward Plan from April 2018.
Response to Ofgem’s working paper on domestic supplier customer communications rulebook reforms
05 March 2018
We welcome this review customer communications. The current rules are not as effective as they need to be at informing and engaging consumers, and they don’t allow sufficient innovation.