Citizens Advice response to Ofgem consultation: Targeted charging review: minded to decision and draft impact assessment
04 February 2019
Our response to Ofgem’s Targeted Charging Review: Minded to decision and draft impact assessment
Energy consultation responses
Citizens Advice Response to Ofgem’s Supplier Licensing Review
29 January 2019
We welcome the proposed changes to supplier licensing and monitoring but think these should be strengthened in key areas.
Letter to Ofgem responding to its request for feedback on how it should make allowance for Capacity Market costs in the second period of the default tariff price cap
23 January 2019
Ofgem has asked for views on how it should adjust the electricity and gas default tariffs price cap to reflect the suspension of the government’s Capacity Market. In this short response we set out our support for its proposals.
Citizens Advice Response to Consultation on Revisions to Social Obligations Reporting
29 January 2019
We support the proposed changes to future proof the reporting and improve monitoring of self-disconnection.
Letter to the Competition and Markets Authority responding to its invitation to comment on whether it should review the prepayment meter energy price cap.
18 January 2019
The Competition and Markets Authority invited comments on whether it should review the order that put into place a price cap for energy consumers on prepayment meters. This is our response, supporting a review.
Citizens Advice Response to BEIS’s document on Heat Networks: Ensuring Sustained Investment and Protecting Consumers
25 January 2019
Citizens Advice welcomes the government's intent to bring in a framework to ensure sustained investment and consumer protections to heat networks.
Citizens Advice response to the Government and Ofgem’s Smart Systems and Flexibility Plan: Progress Update
14 January 2019
As the country seeks to meet its emissions targets, this brings with it new challenges relating to balancing the system. We welcome the opportunity to respond to the Government and Ofgem’s update.
Citizens Advice Response to Last Resort Supplier Payment Claim from Octopus Energy Limited
11 January 2019
Citizens Advice agrees in principal with Octopus Energy’s claim for Iresa supplier of last resort payment, but believe Ofgem needs to tighten rules for credit balances.
Response to Ofgem’s consultation on the DCC Price Control Regulatory Year 2017/18
09 January 2019
This submission was prepared by Citizens Advice. Citizens Advice has the statutory responsibility to represent the interests of energy consumers in Great Britain.
Response to Ofgem’s call for evidence on prepayment self-disconnection and self-rationing
02 January 2019
We set out evidence from across the Citizens Advice service on the prevalence and consumer impact of self-disconnection and self-rationing
Response to Ofgem’s decision on the way forward on Switching Compensation for Supplier Guaranteed Standards of Performance
02 January 2019
We support the introduction of the first phase of new Standards, and will work with Ofgem as it develops the second phase. We continue to argue that micro-business customers should be protected by the new Standards.
Response to Ofgem’s consultation on switching programme regulation and governance
19 November 2018
The proposed governance for the Retail Energy Code should ensure that changes can be made efficiently, and that market participants are held to account for their performance.
Energy Performance Certificates in Buildings - Citizens Advice response to Call for Evidence from BEIS and MHCLG
22 October 2018
Energy Performance Certificates can play a key role in improving the energy efficiency of homes, but more needs to be done to show they are reliable enough and to give consumers control of data.
Response to Ofgem’s statutory consultation on domestic supplier-customer communications rulebook reforms
18 October 2018
We support the proposals, which should lead to better consumer outcomes. To ensure this is achieved Ofgem must now consider how it will monitor and enforce these rules.
Letter to Ofgem responding to its statutory consultation on the energy price cap.
17 October 2018
This is our response to Ofgem’s statutory consultation on the final design of its cap on default household energy tariffs.
Citizens Advice Response to Welsh Government’s Achieving our low carbon pathway by 2030 consultation
04 October 2018
Building a low carbon future as essential. We welcome the strategy set out by Welsh Government and advocate for the needs of energy consumers to be considered too.
Letter to BEIS responding to its call for evidence on the electricity capacity market
01 October 2018
This is our response to a call for evidence that BEIS issued on how the electricity capacity market that is used to keep the lights on should evolve.
Future Worlds: Citizens Advice’s response to the Open Networks project’s consultation
27 September 2018
Citizens Advice responds to the consultation from the ENA’s Open Networks project about what future energy system coordination could look like.
Citizens Advice response to Ofgem consultation: Getting more out of our electricity networks by reforming access and forward-looking charging arrangements
18 September 2018
We have responded to Ofgem’s consultation on network access and forward-looking charge arrangements.
Citizens Advice response to Ofgem’s consultation on access to half-hourly electricity data for settlement purposes
17 September 2018
We responded to Ofgem’s consultation on the extent to which half-hourly electricity consumption data should be used in the future for settlement and forecasting.