14 October 2019
Citizens Advice supports the Government’s proposal to set device level standards for smart chargers, with a long term decision on enduring technology and wider requirements on chargepoint operators to be made at a later point.
14 October 2019
We welcome the ambition of the government’s plans to provide more chargers for EV drivers. However, the government should also acknowledge the costs that may fall on all electricity bill payers.
25 September 2019
Careful consideration should be given to the role of networks and others in embedding energy efficiency throughout the electricity system.
16 September 2019
Citizens Advice welcomes this review of the Fuel Poverty Strategy. A refreshed strategy is needed to give impetus to reducing fuel poverty in England.
23 September 2019
We respond to the BEIS and Ofgem energy codes review
23 September 2019
We respond to Ofgem’s formal consultation on the RIIO-ED1 price control reopeners
02 October 2019
Our response to Ofgems proposals to improve outcomes for consumers who experience self-disconnection and self-rationing.
16 September 2019
Citizens Advice responds to the joint BEIS/Ofgem review into ensuring protections are in place for consumers in the future energy retail market.
11 September 2019
Our response to ENA’s consultation on Application Interactivity and Connection Queue Management
26 September 2019
Citizens Advice remain strongly supportive of the planned approach to the development of the new REC and its role in facilitating faster, more reliable switching.
30 August 2019
Citizens Advice wrote to Ofgem regarding their recent decision document on supplier access to consumer smart meter data for settlement and forecasting purposes. We support the decision not to mandate collection of half-hourly smart meter data but are concerned by the ‘minded-to’ position of removing existing consumer opt-outs that currently allow consumers to opt-out beyond giving a meter read every day.
30 August 2019
Our response to BEIS Hydro Benefit Replacement Scheme and Common Tariff Obligation consultation
30 August 2019
Our response to SPEN’s USEF consultation on the Fusion project
23 August 2019
We share our thoughts on how the new operating model for settlement can be future-proof and other future changes in settlement and metering.
23 August 2019
Citizens Advice supports Ofgem’s proposed changes to SMICOP to increase transparency of consumer survey responses. Our response covers important considerations around the procedure and context of publication.
21 August 2019
Citizens Advice response to the ENA Open Networks Flexibility consultation
21 August 2019
Citizens Advice supports the specific targeting of microbusinesses in the smart meter roll-out. Here’s our letter in support of Smart Energy GB’s microbusiness consultation.
06 August 2019
We support the making Trustmark a requirement of the ECO scheme. Extra work is needed to guarantee this delivers it’s planned benefits.
15 August 2019
Our response to Ofgem's consultation on its draft Consumer Vulnerability Strategy 2025
25 July 2019
Citizens Advice broadly agrees to , but believe Ofgem’s minded-to decision to award Together Energy the Last Resort Supplier Payment. However, we believe Ofgem needs to take more urgent action in limited the costs from credit balances when suppliers fail.
