Citizens Advice response to Ofgem’s final proposals on self-disconnection and self-rationing
26 August 2020
Our response to Ofgem’s final proposals on self-disconnection and self-rationing
Energy consultation responses
Citizens Advice Response to Ofgem’s Statutory Consultation – Supplier Licensing Review: Ongoing requirements and exit arrangements
21 August 2020
Citizens Advice welcomes improvements to ongoing requirements for and monitoring of energy suppliers, highlighting where the policy proposals can go further to reduce consumer detriment as a result of supplier failures and calling for swift action to be taken by Ofgem in monitoring and enforcing compliance.
Response to Ofgem consultation on reviewing the Consolidated Segmental Statements
12 August 2020
Ofgem was consulting on revising obligations on suppliers to report information relating to their costs and profits. This is our response, broadly supporting its proposals.
Citizens Advice response to the Ofgem consultation on the COVID-19 contingency plan for the RIIO-2 open letter
06 August 2020
Our response to the Ofgem consultation on the COVID-19 contingency plan for the RIIO-2 open letter
Citizens Advice response to the Ofgem consultation on the RIIO-ED1 closeout methodology for Specified Street Works Costs
06 August 2020
Our response to the Ofgem consultation on the RIIO-ED1 closeout methodology for Specified Street Works Costs ENA Queue Management Process Guide consultation
Response to Ofgem consultations on modifying the energy price cap methodology
26 June 2020
In May 2020, Ofgem published three statutory consultations seeking to modify how the costs of smart metering, wholesale energy and prepayment are reflected in the energy price cap. This is our response to those three consultations.
Citizens Advice response to consultation on improving the consumer experience of Electric Vehicle public chargers
22 June 2020
Our response to OLEV’s consultation on improving the consumer experience of Electric Vehicle public chargers.
Citizens Advice response to the consultation on the ENA Queue Management Process Guide
16 June 2020
Our response to the ENA Queue Management Process Guide consultation
Citizens Advice response to Electralink consultation on Flexr: the energy data sharing service
08 June 2020
Our response to the Electralink consultation on Flexr: the energy data sharing service.
Citizens Advice response to Ofgem consultation on the Proposal to modify the Regulatory Instructions and Guidance (RIGS) for RIIO-ED1
08 June 2020
Our response to the Ofgem consultation on the Proposal to modify the Regulatory Instructions and Guidance (RIGS) for RIIO-ED1
Heat networks: building a market framework
01 June 2020
Our response to the BEIS consultation on the proposed regulatory framework for heat networks.
Response to BEIS consultation on proposed changes to the Electricity Supplier Obligation Regulations in response to COVID-19.
19 May 2020
BEIS was consulting on a proposal to defer the date on which electricity suppliers have to pay some of the costs associated with supporting low carbon generation from summer 2020 to spring 2021. This is our response to that consultation.
Response to Ofgem’s consultation on protecting energy consumers on prepayment meters
08 April 2020
Ofgem was consulting on the approach it should take to protecting consumers with prepayment meters after the price cap mandated by the Competition and Markets Authority ends. This is our response to that consultation.
Citizens Advice response to Ofgem Statutory consultation on licence obligations to ensure coordination and cooperation in the efficient and economical operation of the electricity system
03 April 2020
We have responded to Ofgem’s statutory consultation on licence obligations to ensure coordination and cooperation in the efficient and economical operation of the electricity system.
Citizens Advice response to Ofgem consultation on the Regulatory treatment of CLASS as a balancing service in the RIIO-ED2 price control
23 March 2020
Our response to Ofgem Ofgem consultation on the Regulatory treatment of CLASS as a balancing service in the RIIO-ED2 price control
Citizens Advice response to ENA consultation on the Open Networks Project Phase 4 2020 Project Initiation Document
17 March 2020
Our response to ENA consultation on the Open Networks Project Phase 4 2020 Project Initiation Document
Response to Last Resort Supplier Payment (LRSP) claim from SSE Energy
03 March 2020
Citizens Advice broadly supports Ofgem’s minded-to decision, however more information is needed to accurately access the claim.
Response to Ofgem’s consultation on reassessing the wholesale allowance in the first default tariff cap period
02 March 2020
Following a successful judicial review of the approach it had originally taken, Ofgem consulted on how it should reassess how much money energy suppliers should have been allowed to recover from consumers during the first three months of the energy price cap. Its conclusions could result in an adjustment in the level of the price cap in a later period. This is our response to that consultation.
Citizens Advice response to consultation on gas company ‘NTS exit capacity incentive’
28 February 2020
As part of the negotiations for the gas distribution companies’ price control which starts in 2021 (GD2), we comment on how they should be incentivised to book space on the national gas transmission system efficiently.