Citizens Advice response to Ofgem’s Microbusiness Strategic Review Policy Consultation
27 October 2020
Our response to Ofgem’s consultation on new proposals for protections for microbusiness customers in the energy market.
Energy consultation responses
Citizens Advice response to Scottish Energy Consumers Commission Draft Work Plan 2020/21
19 October 2020
Our response to the Scottish Energy Commission’s draft work plan.
Response to Ofgem consultation on reviewing the impact of COVID on the price cap
20 November 2020
Ofgem was consulting on whether it needed to revise the energy price cap to account for cost changes caused by the pandemic, principally in relation to bad debt. We highlighted that its proposals were currently unquantified, but suggested that if it does have evidence to support the need for change then the approach it was proposing appeared sensible.
Citizens Advice response to ENA Flexibility Consultation 2020
08 October 2020
Our response to the ENA Flexibility Consultation 2020
Citizens Advice response to Ofgem RIIO-ED2 Methodology Consultation
08 October 2020
Our response to the Ofgem RIIO-ED2 Methodology Consultation
Citizens Advice Response to Ofgem’s Statutory Consultation – Extending protections for non-E7 restricted meter customers (SLC 22G)
18 September 2020
Citizens Advice welcomes Ofgem’s proposal to extend SLC22G, and introduce a new provision to be able to extend the protections further if needed. It’s essential that these consumers are not disadvantaged by delays to the smart meter rollout.
Citizens Advice response to ‘Electricity retail market-wide half-hourly settlement: consultation’
15 September 2020
We submitted this evidence to Ofgem in response to their consultation on the marketwide half hourly settlement reform impact assessment. The reform will significantly change the way consumers electricity service will use consumption data for billing.
Citizens Advice response to RIIO-2 Draft Determinations for Transmission, Gas Distribution and Electricity System Operator
04 September 2020
Our response to Ofgem’s RIIO-2 Draft Determinations for Transmission, Gas Distribution and Electricity System Operator
Citizens Advice response to BEIS’ call for evidence on energy-related products
04 September 2020
Our response to BEIS’s call for evidence on energy-related products
Citizens Advice response to the Ofgem Open letter: Notification to interested stakeholders of our interconnector policy review
03 September 2020
Our response to the Ofgem Open letter: Notification to interested stakeholders of our interconnector policy review
Citizens Advice Response to BEIS’ Smart Metering Implementation Programme Consultation on Future Coordinated Consumer Engagement
02 September 2020
Citizens Advice responds to BEIS’ consultation on future coordinated consumer engagement in the smart meter programme
Citizens Advice response to Ofgem’s final proposals on self-disconnection and self-rationing
26 August 2020
Our response to Ofgem’s final proposals on self-disconnection and self-rationing
Citizens Advice Response to Ofgem’s Statutory Consultation – Supplier Licensing Review: Ongoing requirements and exit arrangements
21 August 2020
Citizens Advice welcomes improvements to ongoing requirements for and monitoring of energy suppliers, highlighting where the policy proposals can go further to reduce consumer detriment as a result of supplier failures and calling for swift action to be taken by Ofgem in monitoring and enforcing compliance.
Response to Ofgem consultation on reviewing the Consolidated Segmental Statements
12 August 2020
Ofgem was consulting on revising obligations on suppliers to report information relating to their costs and profits. This is our response, broadly supporting its proposals.
Citizens Advice response to the Ofgem consultation on the COVID-19 contingency plan for the RIIO-2 open letter
06 August 2020
Our response to the Ofgem consultation on the COVID-19 contingency plan for the RIIO-2 open letter
Citizens Advice response to the Ofgem consultation on the RIIO-ED1 closeout methodology for Specified Street Works Costs
06 August 2020
Our response to the Ofgem consultation on the RIIO-ED1 closeout methodology for Specified Street Works Costs ENA Queue Management Process Guide consultation
Response to Ofgem consultations on modifying the energy price cap methodology
26 June 2020
In May 2020, Ofgem published three statutory consultations seeking to modify how the costs of smart metering, wholesale energy and prepayment are reflected in the energy price cap. This is our response to those three consultations.
Citizens Advice response to consultation on improving the consumer experience of Electric Vehicle public chargers
22 June 2020
Our response to OLEV’s consultation on improving the consumer experience of Electric Vehicle public chargers.
Citizens Advice response to the consultation on the ENA Queue Management Process Guide
16 June 2020
Our response to the ENA Queue Management Process Guide consultation