13 January 2017
We support the approach outlined in the consultation. But we are concerned about the amount of change occurring in the industry at the same time, and potential impact on the data privacy framework for smart meter consumers.
12 January 2017
Citizens Advice submission on the costs and benefits of tidal power to the Hendry Review of tidal lagoons
20 December 2016
Our response to the Department for Business, Energy and Industrial Strategy consultation on removing the early rollout obligation for SMETS2 smart meters.
05 January 2017
We set out our views on the DCC’s business case, margin and incentives for activities as part of the next phase of the Switching Programme.
28 November 2016
We support more testing of consumer engagement measures, but set out the need for consumer safeguards and measures to ensure that all consumers benefit
22 November 2016
03 January 2017
Citizens Advice responds to the DCC consultation on the enrollment and adoption of SMETS1 meters
18 November 2016
We suggest a number of areas where the CMA’s draft order to implement a marketing database for disengaged consumers could be improved.
17 October 2016
Citizens Advice’s formal response to Ofgem’s review of the RIIO-T1 price control.
07 October 2016
As the statutory energy consumer voice, Citizens Advice welcomes the proposals focus on tackling fuel poverty. The government needs to go further to help consumers in the most need.
07 October 2016
We support Ofgem's rationale for publication, that transparency between suppliers can help deliver better compliance in delivery of their obligations.
30 September 2016
Citizens Advice response to Ofgem’s proposals for changes related to tariff comparability and marketing following the CMA’s final proposals for the energy market.
24 February 2021
Citizens Advice response to Ofgem’s proposals for changing the process of allocating voluntary redress payments, including proposals to use allocate these using a third party.
30 September 2016
Citizens Advice response to Ofgem’s proposals for changes to the Confidence Code following the CMA’s final proposals for the energy market.
24 February 2021
Citizens Advice response to Ofgem’s proposals for the operational performance regime for the DCC
19 September 2016
Citizens Advice responds to proposed changes to National Grid's incentives in it's role as electricity system operator.
30 September 2016
Citizens Advice’s response to call for evidence on the effect of embedded benefits.
08 August 2016
Citizens Advice response Government consultation on funding to support the building of new heat networks.
19 September 2016
Citizens Advice responds to Ofgem's consultation on a new way of reporting energy suppliers' costs.
