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Welfare Benefits Caseworker

Position: Welfare Benefits Caseworker

Location: Sandwell & Walsall

Closing date: 31 December 9999

Role details

Job title: Welfare Benefits Caseworker

Location: Sandwell & Walsall

Salary: £25,294

Salary pro rata: No

London allowance: No

Hours per week: 37

Type of contract: Permanent

Closing date for applications: 30/03/2022

Closing time: 17:00:00

Link to job pack:

We are looking for an individual to provide a specialist welfare benefits advice, to clients through various channels.

Key Tasks:
Provide casework covering the full range of welfare benefits specialism. This includes form filling, mandatory reconsideration, appeals, submissions and representation.
To complete benefit checks.
To interpret information and present options to clients.
To assist clients on the basis of minimum necessary intervention with the clear aim of empowering them, wherever possible, to retain full responsibility for, and control over, the chosen option.
Prepare and present cases to the appropriate statutory bodies, tribunals and courts as appropriate.
Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.

Closing Date: Wednesday 30th March 2022
Provisional Interview Date: w/c 04th April 2022

To apply for this vacancy please visit our website and complete the application form
highlighting your suitability for the role. If you require a reasonable adjustment or
other assistance to apply for this role please contact the Recruitment Team at or call 07841 599390. Please note

CV’s will not be accepted.

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.