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Who we are and what we do

Overview of the Citizens Advice service including key publications and events.

Citizens Advice wins Charity of the Year 2015

In October 2015 Citizens Advice was named Charity of the Year in the Charity Times Awards

Our history

Our history and timeline: how we've been helping to solve problems since 1939.

One service strategy 2015 - 2020

Citizens Advice service strategy setting out our aspirations and strategic aims - summary and full document.

Gender pay report 2017

Under new legislation that came into force in April 2017, we are required to publish these figures every year.