Our press releases highlight issues that are of concern for our clients and our network.
13 July 2017
Private renters aren’t pressing landlords to carry out repairs to their home over fears they’ll be evicted, reveals Citizens Advice.
12 July 2017
Citizens Advice has today welcomed the announcement by the energy regulator Ofgem that it will set tougher limits on the money that energy networks can make from 2021. Ofgem has said that when it sets the next price control for these companies, they should expect lower returns.
12 July 2017
Energy consumers are subsidising £7.5bn in unjustified profits made by the businesses responsible for the UK’s gas and electricity networks over an 8 year period, new research from Citizens Advice reveals today.
11 July 2017
Citizens Advice says that the Matthew Taylor review of modern employment practices includes many proposals which would help people currently at the sharp end of insecure work but says that enhanced rights and protections will require more effective enforcement.
Citizens Advice calls for Universal Credit rollout to be paused as research reveals people left facing financial difficulty
06 July 2017
The rollout of Universal Credit should be paused until significant problems with it are fixed, says Citizens Advice.
30 June 2017
More and more people are being caught out by ‘phantom goods’ scams costing them an average of £1,100, Citizens Advice says.
29 June 2017
Today, the Bank of England’s latest money and credit statistics show consumer credit increased by 10.3% in the year to May, to £199.7 billion.
22 June 2017
21 June 2017
16 June 2017
Two in three people (69%) who shop online have had parcels lost, damaged or turn up late in the last year, according to new research by Citizens Advice.
14 June 2017
Citizens Advice has welcomed the initial findings from the Competition and Markets Authority (CMA) investigation into the care homes market and called for stronger consumer protections to be considered where existing rules are not providing the right cover.
14 June 2017
Asking people to go self-employed to keep their jobs, telling agency staff they don’t get sick pay and suggesting pregnant staff cut their hours are among the things some employers say to try and find ways around workers’ rights, Citizens Advice can reveal.
Half of people on zero hours contracts think they’re not entitled to paid holiday, says Citizens Advice
08 May 2017
Half of people on zero hours contracts, and two in five people on temporary contracts wrongly believe they are not entitled to paid holidays, Citizens Advice reveals.
Citizens Advice calls for money advice to be offered at key life moments as consumer borrowing rises
04 May 2017
As the Bank of England’s latest money and credit statistics show an increase in consumer debts such as credit cards and loans, Citizens Advice is calling on the next government to make sure people can get the right support to manage their finances, particularly at key stages of their lives such as buying a home or having a baby.
27 April 2017
Mobile phone providers in the UK will have to offer their customers the opportunity to set a limit on their monthly bill, following a new law passed by Parliament today.
12 April 2017
Citizens Advice has responded to EDF Energy announcing that it will raise the price of its standard variable dual fuel tariff by 7.2% (£78) in June.
10 April 2017
People on the cheapest basic broadband deals are hit with an average price rise of £113 a year once their deal ends - with many unaware they face an increase in cost, finds Citizens Advice.