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Press releases

Our press releases highlight issues that are of concern for our clients and our network.

Time for action on bailiff regulation as charities reveal rules are broken every minute

13 November 2018

Rule-breaking bailiffs are causing people increased stress, anxiety and financial hardship, according to new research published today by Citizens Advice and StepChange. The charities are calling for the government to step in and regulate the industry to prevent more people suffering at the hands of debt collectors who flout the rules.

‘Time of use’ tariff lessons must be learned, says Citizens Advice

24 September 2018

Energy customers on legacy ‘time of use’ tariffs continue to receive poor information from their supplier and many people are still not able to save money by using electricity at off-peak times, according to new research by Citizens Advice released today.