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Advice Session Supervisor

Position: Advice Session Supervisor

Location: Chesham, Bucks

Closing date: 31 March 2020

Role details

Job title: Advice Session Supervisor

Location: Chesham, Bucks

Salary: £4,774 per annum

London allowance: No

Salary pro rata: No

Hours per week: 7.5

Type of contract: Permanent

This busy organisation with 2 offices requires an Advice Session Supervisor, ideally to supervise on Wednesday mornings in our Chesham office. Work to include waiting room management, adviser support and case checking. Extra hours may be available for holiday cover in our Amersham and Chesham offices, or Quality Checking, IFRs (training will be given).

We are looking for someone with at least 2 years experience of Citizens Advice or other directly comparable advice work (paid or voluntary), commitment to a quality service and experience of supporting or supervising other workers. Knowledge of casebook would be an advantage.

This post would suit an existing Citizens Advice Supervisor, or an experienced Caseworker/Adviser.

A Job Description and Person Specification, Application Form, and Guidance Notes can be found on our website Please download the Application Form, complete electronically and email to Handwritten applications will not be accepted.

Closing date for applications: 31 March 2020

Interview date: To be confirmed

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.