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Advice Service Manager

Position: Advice Service Manager

Location: Thame, Oxfordshire

Closing date: 15 November 2019

Role details

Closing date for applications: 2019-11-15

Interview date: 2019-11-27

Advice Service Manager needed

Position: Advice Service Manager, Citizens Advice Oxfordshire South and Vale

Location: Thame, Oxfordshire

Closing date: 15/11/2019 – Interviews to be held week commencing 25/11/2019

Salary: £25,000 - £27,000 per annum depending on experience (pro rata)

Hours per week: 18-21 hours per week

Type of contract: Permanent

To apply please send your CV and a covering letter showing how you meet the person specification to sarah.purdie@osavcab.org.uk

Citizens Advice advised over 11,000 people last year. Our 160 trained volunteers and 10 FTE staff work from 5 main advice centres.

We are seeking a manager with an advice background to become the Advice Service Manager (ASM) for our advice centre in Thame,Oxfordshire.

This would be a good opportunity for an advice supervisor or adviser looking for a fresh challenge or wishing to step up into a senior management role. The successful candidate will have:

• A commitment to providing quality advice to the public

• A flexible and effective management style

• An ability to manage a complex operational service

Applicants will ideally have worked as trained advisers and have advice skills. A successful candidate without advice experience would need to acquire the skills to meet Citizens Advice requirements.

If you would like to work in a dynamic and friendly environment to support the local community, we would love to hear from you. For an informal conversation, please contact jon.bright@osavcab.org.uk (Director) or monica.downton@osavcab.org.uk Deputy Director (Advice).

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.