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Consumer advice trends 2017/18

Consumer Advice trends is aimed at national government departments, regional agencies, third sector organisations concerned with advice or social policy, and social policy researchers.

Consumer advice trends Q1 2017-18

Consumer advice trends Q2 2017-18

Consumer advice trends Q3 2017-18

Consumer advice trends Q4 2017-18

Consumer Advice Trends is a monthly interactive data tool which reports on the issues Citizens Advice Consumer Service have helped clients with over the last 24 months.

This includes:

  • timelines of issues.
  • reasons for enquiries.
  • payment methods.
  • maps by local authorities.