10 April 2020
Citizens Advice fears the government’s bold action to protect workers during the coronavirus pandemic could be undermined by confusion and patchy use of the job retention scheme by some employers.
02 April 2020
Citizens Advice has responded to the Financial Conduct Authority's announcement of a series of temporary measures to help credit card and other short term debts during the coronavirus outbreak.
26 March 2020
Citizens Advice has responded to the Chancellor's announcement of measures to support self-employed people during the Covid-19 outbreak
24 March 2020
Citizens Advice has responded to the publication of government legislation addressing protections for renters during the Covid-19 outbreak.
24 March 2020
The charity has seen record-breaking demand for advice since the escalation of the coronavirus pandemic with the highest daily number of visitors to its website being topped four times last week.
20 March 2020
Citizens Advice has responded to the government's announcement (20 March 2020) of measures to support people, jobs and businesses
19 March 2020
The government’s announcement that no new eviction proceedings from either social or private rented accommodation can start for at least three months has been welcomed by Citizens Advice.
17 March 2020
Ahead of the government publishing emergency legislation to tackle the coronavirus pandemic, Citizens Advice is calling for measures to ensure that vulnerable people and low-income families are not pushed into financial hardship as a result of the outbreak.
16 March 2020
Citizens Advice has issued the following information to help answer common questions about people's consumer and employment rights.
11 March 2020
Citizens Advice has welcomed the announcement today by Chancellor Rishi Sunak of extensions to statutory sick pay. But the charity warns the coronavirus outbreak has exposed "long-standing flaws and inconsistencies" in the sick pay and benefits systems.
10 March 2020
Citizens Advice has responded to the Financial Conduct Authority’s research on mortgage switching.
09 March 2020
In response to the coronavirus outbreak, Citizens Advice is urging the Chancellor to shore up protections for millions of workers in Wednesday’s budget, including making immediate changes to Universal Credit.
03 March 2020
Citizens Advice is urging the government to protect millions of workers who may be pushed into financial hardship by government advice to self-isolate during the coronavirus.
03 March 2020
Some energy autoswitching services are comparing fewer than 15 out of around 70 possible energy suppliers, despite claiming to cover most of the market. The result is some customers are paying £70 a year more than if they’d found a good deal and switched themselves.
28 February 2020
Citizens Advice has found that almost half (47%) of survivors of domestic abuse have had their post intercepted, opened or hidden by the perpetrator.
25 February 2020
New research from Citizens Advice finds that many people in council tax arrears can’t afford to pay their debts, and have an average of just £7 left at the end of the month after covering their living costs. Some four in 10 have no money left at all.
12 February 2020
Citizens Advice, in its role as the official consumer watchdog for energy, has responded to Ofgem’s announcement of new automatic compensation for customers who have problems switching their energy supplier.
10 February 2020
MPs are today (10/02/2020) set to end the benefits freeze by agreeing to increase income-related benefits by inflation. While a welcome move, new analysis by Citizens Advice shows that almost 4 in 10 households that seek debt advice and receive these frozen benefits would still not have enough money to cover their costs by 2024 - even if these rises were to continue in future years.
03 February 2020
Citizens Advice, in its role as the official consumer watchdog for energy, has responded to Ofgem’s Decarbonisation Action Plan.
30 January 2020
Citizens Advice, in its role as the official consumer watchdog for energy, has responded to the National Audit Office (NAO) report that found that consumers had paid more than they should under the current price control for electricity network companies.
