29 June 2022
As the statutory consumer watchdog for the energy market, Citizens Advice responds to Ofgem’s draft plans for the next electricity distribution price control (known as RIIO-ED2).
28 June 2022
Citizens Advice has responded to the government's telecoms announcement.
22 June 2022
Citizens Advice responds to the NAO report into the energy supplier market.
20 June 2022
Citizens Advice has today announced plans to launch a review into the best way of providing long-term support to consumers who’re struggling the most with energy bills.
20 June 2022
Citizens Advice has responded to the Treasury's announcement on BNPL
20 June 2022
Citizens Advice has responded to Ofgem’s proposals on protections for customers
16 June 2022
Citizens Advice responds to news that the government will be putting an end to Section 21, giving renters more security when standing up for their rights.
12 June 2022
Millions more people have been targeted by scammers as the cost-of-living crisis takes hold, new research by Citizens Advice has found. More than three quarters of UK adults said they have been targeted by a scammer this year - a 14% increase compared to this time last year.
10 June 2022
More than one in eight private renters - equivalent to half a million (585,000) people - may miss out on vital support to cope with rising energy costs, Citizens Advice has found.
08 June 2022
More than two in five Buy Now Pay Later (BNPL) customers borrowed money to make repayments, Citizens Advice has found.
31 May 2022
Citizens Advice responds to Ofcom's announcement that it's investigating Royal Mail's quality of service performance
26 May 2022
Citizens Advice responds to the Chancellor's measures on the cost-of-living crisis
18 May 2022
08 April 2022
Energy suppliers’ customer service standards are plummeting as bills soar. This is according to the latest Citizens Advice energy star rating table released today.
07 April 2022
Citizens Advice, the official watchdog for energy consumers, has responded to the government’s Energy Security Strategy.
31 March 2022
Ahead of tomorrow’s rise in the energy price cap, Citizens Advice has for the third month in a row broken its bleak record for providing crisis support.
18 March 2022
New research published today by Citizens Advice shows predicted £145-a-month hikes to energy costs in October could mean one in four adults - equivalent to 14.5 million people - will be unable to afford their bill.
11 March 2022
One in 12 people turned to Buy Now Pay Later (BNPL) to cover basic costs - such as food and toiletries - in the last six months, Citizens Advice has found.
