19 January 2022
The welfare safety net is there to support all of us when we are struggling to make ends meet. So to help hard up households, Citizens Advice’s experts answered the top 5 most commonly searched for benefits eligibility questions on the charity’s website last year.
18 January 2022
Citizens Advice, in its role as the official watchdog for energy consumers, has responded to Ofgem’s announcement about the failure of Together Energy.
13 January 2022
Citizens Advice calls on government to provide one-off grant this April to support families on the lowest incomes with their energy bills.
15 December 2021
In its role as the official watchdog for energy consumers, Citizens Advice has responded to Ofgem’s proposals to reform the retail energy market announced today.
13 December 2021
With renewed guidance to work from home if you can set to come into force in England from 13 December, Citizens Advice sets out everything you need to know about your workplace rights.
09 December 2021
“The outbreak of the pandemic has brought to life how essential the parcel industry is, especially to disabled people or those told to shield.
09 December 2021
Ofgem failed to act against unfit energy suppliers for nearly a decade, leaving the market vulnerable to this year’s spike in wholesale prices. This is according to a major new report from Citizens Advice.
07 December 2021
06 December 2021
19 million targeted by a green scam - here are five top tips on staying safe when making your home more energy efficient
30 November 2021
People who have No Recourse to Public Funds (NRPF) describe feeling “helpless” and “invisible” as they struggle to survive without support, according to a groundbreaking report from Citizens Advice.
25 November 2021
Citizens Advice, in its role as the official watchdog for energy consumers, has responded to the collapse of two more energy suppliers - Orbit and Entice Energy - which takes the total of failed firms to 25, since the gas price crisis began in August.
25 November 2021
New research on the cost of living crunch by Citizens Advice reveals one in ten families - equivalent to 3.2 million households - are facing financial crisis this winter. The charity analysed average income data against household spend on essentials like rent, bills and food to establish how many families can meet their living costs.
24 November 2021
Citizens Advice is warning urgent action is needed across the parcel delivery industry after its first annual parcel company league table found consistent problems across the sector.
22 November 2021
As the consumer watchdog for the energy market, Citizens Advice responds to the news that Bulb - the UK’s seventh largest energy supplier - will enter special administration.
02 November 2021
As the consumer watchdog for the energy market, Citizens Advice responds to the news that four suppliers have failed - bringing the total number of supplier failures to 19 this year, affecting more than 2 million customers in total.
28 October 2021
Citizens Advice, in its role as the official consumer watchdog for energy consumers, has responded to the Competition and Markets Authority’s (CMA) findings on appeals by the energy networks (transmission and gas distribution companies) against their price control, known as RIIO-2.
27 October 2021
Citizens Advice has responded to an announcement in today’s Budget speech that the taper rate in Universal Credit will be reduced.
25 October 2021
Citizens Advice has responded to the Department for Levelling Up, Housing and Communities announcement of £65m in funding to support those on low-incomes who are in rent arrears.
22 October 2021
People taking out a mobile phone contract, car insurance or getting a loan have far better consumer protections than those spending thousands of pounds installing green technologies in their home. This is according to new research released today by Citizens Advice.
